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Our Story

As one of the largest privately-owned direct mortgage lenders in the nation, New American Funding is dedicated to helping families and individuals improve their quality of life through homeownership. Headquartered in Orange County, California, we have quickly grown to become a leader in the home loan industry.

Our company’s story begins more than 20 years ago when the husband-and-wife team of Rick and Patty Arvielo combined Rick’s technical expertise and Patty’s extensive mortgage industry knowledge to create a new kind of mortgage company. Leveraging the latest technology and streamlined operations, Rick and Patty developed a highly efficient lending process that allows us to offer industry-leading loan closing times, meaning our borrowers get into their new home or complete their mortgage refinance faster than ever.

Naturally, technology is at the core of our efficiency. Today, our Loan Officers have access to a suite of mobile apps, featuring GoGo LO, a mobile version of New American Funding’s proprietary CRM software. This means that whether they’re in the office or on the go, the tools they need to help our borrowers are never more than a few taps of the screen away. Additionally, we also give Loan Officers state-of-the-art marketing support that helps them stand out in the crowded marketplace.

Rick continued New American Funding’s forward momentum by capitalizing on his expansive marketing knowledge to spearhead the development of state-of-the-art marketing, including a full in-house production studio for cutting-edge videos and an in-house print facility for high-quality, customized printing. This state-of-the-art marketing support helps our Loan Officers stand out in the crowded marketplace.

In addition to embracing the latest technology, Rick and Patty also established a company commitment to inclusion and equity, helping New American Funding become a leader in lending to diverse communities. We accomplish this through our Included initiatives, which represents our commitment to creating, cultivating, and sustaining equity for all.

In 2013, we formed the Latino Focus initiative to address the challenges Hispanic consumers face in their pursuit of homeownership. Building on the success of Latino Focus, we created the NAF Black Impact initiative in 2016 with a goal of raising awareness and increasing homeownership in Black communities.

These initiatives deliver results, as New American Funding is one of the top lenders to Hispanic and Black borrowers.

New American Funding also cares deeply about those who serve in our military and their families, which is why we launched our Military Heroes Focus initiative in 2022. Through this initiative, New American Funding works to increase homeownership and career opportunities for military servicemembers, veterans, and their families.

Our focus on diversity and inclusion isn’t just limited to our borrowers. Today, we’re proud to employ over 4,100 diverse team members, comprised of 53% women; 37% from diverse communities, including 19% who are Hispanic; and 35% Millennials. To help ensure their professional growth, we have multiple mentorship programs that allow our team members to openly share their aspirations for potential advancement in the company and receive personalized guidance from executive leadership. Our unique culture emphasizes integrity, unity, innovation, pursuit of the impossible, execution, and people, leading to our company being recognized with numerous local and national top workplace awards.

By staying true to our guiding mission of providing a streamlined loan process with cutting-edge technology to create an exceptional experience, we’ve grown to more than 230 locations nationwide and maintain a servicing portfolio of over 257,600 loans for $67.6 billion. In addition, we are a Fannie Mae, Freddie Mac, and Ginnie Mae direct mortgage lender, seller, and servicer that is licensed in 50 states across the nation.

That’s our story. Now we want to hear yours! Are you in the market for your dream home or ready to potentially unlock additional financial options by refinancing? Or are you a mortgage professional ready to make the next step? Let us know – we’d love to hear from you!